Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to deliver your order quickly and safely so kids can start enjoying their toys as soon as possible.
Order Processing Time
All orders are processed within 24 hours post order confirmation. Orders are not processed or shipped on sundays or public holidays.
Shipping Time
Delivery usually takes 3–7 business days depending on your location within India and the delivery partner assigned.
Shipping Charges
We offer free shipping on all products.
We levy a COD charge of ₹100 for all cash on delivery orders.
Order Tracking
Once your order has been shipped, you will receive the tracking details for your order via whatsapp.
Shipping Partners
We ship orders through trusted courier partners to ensure safe and timely delivery.
Delays in Delivery
Delivery times are estimates and may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Remote delivery locations
Damaged or Lost Packages
If your order arrives damaged or if you have not received your package within the expected timeframe, please contact us within 48 hours of delivery so we can resolve the issue.
Contact Us
If you have any questions about our shipping policy, please contact us at: 91-9810794728
Email: INFO@KEZAMTOYS.COM
Business Hours: Monday – Saturday, 10 AM – 6 PM